Contact Us & FAQ's
Have a question? We've answered some for you below!
Not answered? Leave a comment below and we'll get back to you as soon as possible!
How can I contact Socky Sock?
We're happy to answer any questions that you have! You can contact us at:
1) Email support: firstname.lastname@example.org
2.) Phone support: 570-565-9232
How much is shipping?
Domestic shipping is $5.95 for orders under $35 and FREE for orders over $35.
All international orders are $9.95 for shipping.
How long until I receive my order?
Most of our products ship within 1-3 days via DHL and USPS with a tracking number unless otherwise stated on the specific product page. Shipping of the items via domestic will take an average of 3 to 7 days. International orders will take 4 to 15 days, depending upon how long they take to clear customs. We will email you tracking information to you as soon as your package ships!
Do you offer wholesale discounts?
We sure do! Please email: email@example.com
Can I Cancel My Order?
Yes, you can cancel your order by contacting us at firstname.lastname@example.org
Can I Return a Damaged or Incorrect Product?
We will replace your order free of charge if it is damaged or defective. If this situation occurs, simply contact customer support via email at email@example.com For our complete return policy, please visit the link at the bottom of this page.